Privacy Policy

We collect personal information you provide when you submit an enquiry form on our website, upload project files or plans, contact us by phone or email, or engage us for drafting or building design services. The types of information we may collect include your name, phone number, email address, project address, and any documents or files you share with us.

We use your personal information to respond to your enquiry and provide a quote, deliver drafting and building design services, communicate with you about your project, improve our website and services, and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information is stored securely. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Project files and drawings are retained for a minimum of 7 years in accordance with standard professional practice.

We may share your information with building surveyors or council bodies where required to complete your project, cloud storage and project management tools used in the delivery of our services, and legal or regulatory authorities where required by law. All third parties are required to handle your information in accordance with Australian privacy law.

Our website uses Google Analytics to understand how visitors use the site. This may involve the collection of anonymised data such as browser type, pages visited, and time spent on the site. No personally identifiable information is collected through cookies without your consent.

You have the right to access the personal information we hold about you and to request corrections. Contact us at hello@aryadesigns.com.au or 0413 646 700. We will respond within a reasonable timeframe.

If you believe we have not handled your personal information appropriately, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time. The current version will always be available at aryadesigns.com.au/privacy.